Event Tour

Event Info

Event Info is where you configure the foundational settings for an event — name, dates, location type, registration mode, capacity, and branding. Changes here cascade to the public registration page and to the underlying Salesforce record in real time.

The Event Info tab showing name, date/time fields, location type selector, and registration settings.
The Event Info tab showing name, date/time fields, location type selector, and registration settings.

Basic Details

  • Event Name — shown on the registration page, confirmation emails, and calendar invites.
  • Start Date / End Date — controls when the event appears as 'upcoming' vs. 'completed'. Stored in UTC.
  • Description — rich-text description displayed on the registration page below the event title.
  • Event Image — header image for the registration page and email templates.

Location Type

Choose how attendees will participate. This setting affects what fields appear on the registration page and in confirmation emails.

Location TypeRegistration page showsSalesforce value
VirtualWebinar link (revealed after registration)Virtual
In Person (Venue)Venue name and address; link to mapVenue
HybridBoth — attendee selects their modeHybrid

Registration Mode

Choose how people can register for your event. Three modes are available:

ModeHow it worksSF fields used
PublicAnyone with the link can register. Event appears in the events directory.conference360__Visible__c = true
Invite-OnlyOnly people who receive a direct invite link can register. Not in the directory.conference360__Visible__c = false
Manual / OfflineRegistration page is hidden entirely. Organizer adds attendees manually in Forge.conference360__Visible__c = false + conference360__Hide_Register_Button__c = true

Capacity Settings

Set the maximum number of attendees. When capacity is reached, the event automatically switches to Waitlist mode — new registrants are added to a waitlist queue and promoted automatically when a spot opens up.

  • Leave Maximum Attendees blank for unlimited capacity.
  • Each ticket type can also have its own quantity limit (set in Tickets & Items).
  • Waitlist is per-event, not per-ticket-type, unless ticket-level capacity is also set.
  • Waitlist positions are promoted in FIFO order unless manually reordered.

Event Group

Optionally assign this event to an Event Group. The group appears as a breadcrumb on the registration page and in Forge's event lists. One event can belong to one group.

Timezone

Set the event's local time zone. Start and end times are stored in UTC in Salesforce and converted for display using this setting. Registrants see times in the event's time zone on the registration page and in confirmation emails.

Salesforce Field Mapping
ForgeSF ObjectSF Field
Event Nameconference360__Event__cName
Start Dateconference360__Event__cconference360__Event_Start_Date__c
End Dateconference360__Event__cconference360__Event_End_Date__c
Location Typeconference360__Event__cconference360__Location_Type__c
Visible (public)conference360__Event__cconference360__Visible__c
Hide Register Buttonconference360__Event__cconference360__Hide_Register_Button__c
Capacityconference360__Event__cconference360__Maximum_Attendees__c